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--- operations:documentation.errors [2017/08/13 18:27]
Tiege McCarthy
+++ operations:documentation.errors [2017/08/13 22:15]
Tiege McCarthy
@@ Line 139: / Line 139: @@
 Start pinging the ceduna gateway (131.217.61.129) on your PC (not in the VNC window). In a terminal or command prompt:
 <code>ping 131.217.61.129</code>
-After the router finishes rebooting, click on the status menu (top-left) and check the 3G status. Ideally, the pings will start reaching the the Ceduna gateway. If not try another reboot or call Brett
+After the router finishes rebooting, click on the status menu (top-left) and check the 3G status. Ideally, the pings will start reaching the the Ceduna gateway, If so skip the next step, If not it may be the VPN that needs fixing, to do this run putty.exe (on the desktop), ssh into 192.168.1.61, login as 'physics' (different password again) and run the following command:
-as the VPN may not have come up properly.
-Once you have established connection, exit out of the router PC VNC window, then go down to network connections on 'manager', **right-click on CEDUNA-NETWORK and click disconnect. This is important.**
+<code>clear crypto ipsec client ezvpn</code>
+Once you have established connection (can ping the gateway), exit out of the router PC VNC window, then go down to network connections on 'manager', **right-click on CEDUNA-NETWORK and click disconnect. This is important.**
 Now you are done!