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operations:currentissues

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operations:currentissues [2015/05/22 07:39]
Ross Turner [wrong length written, file probably too large]
operations:currentissues [2018/06/19 01:38] (current)
Tiege McCarthy
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 ====== Current Issues ====== ====== Current Issues ======
  
 +
 +===== Yarragadee Maser VNC Not Working =====
 +
 +** Symptom **
 +  * VNC for maser pc is not working from the drop-down menu
 +  * Manually attempting to VNC to the maser pc returns some form of unreachable message
 +
 +** Solution **
 +  * Contact staff at Yg and ask them if they can reboot the maser pc
 +  * Once the pc comes back online, it should now be reachable by VNC
 +  * Start maser server software, top right corner on Desktop
 +  * Start maser management software (and check everything is still nice and green)
 +
 +===== Yarragadee IF rack =====
 +
 +The PIC in the IF rack at Yg has a problem that prevents diode switching and hence Tsys measurements. The 
 +preob procedure in station.prc has been edited to comment out systemp12. Will need re-enabling when tsys is back (Jim)
 +
 +===== Yarragadee Network =====
 +
 +If the network connection to Yarragadee dies, the VPN could need reseting:
 +
 +  * [[operations:​yg_VPN_reset|How to reset the Yarragadee VPN]]
 +
 +===== Humidity monitor at Yarragadee =====
 +
 +The weather sensor at Yarragadee is currently away for repair (humidity sensor is broken). Weather is still being logged but from a separate sensor that is not connected to the Field System. Until our sensor is repaired and returned, there is an extra procedure to go through to recover the weather information:​
 +
 +  * [[operations:​documentation:​yg_manual_weather|Manual extraction and logging of Yg weather data]]
 +
 +(added 14th Oct 2015, updated 9 Aug 2016)
 ===== wrong length written, file probably too large ===== ===== wrong length written, file probably too large =====
  
 **Symptom** **Symptom**
   * Log monitor Hb alarms saying that no pcfshb activity for watchdog time limit.   * Log monitor Hb alarms saying that no pcfshb activity for watchdog time limit.
-  * vncviewer pcfshb shows that pcfs is running, but there is a recurring error along the lines of: "wrong length written, file probably too large"+  * vncviewer pcfshb shows that pcfs is running, but there is a recurring error along the lines of: "wrong length written, file probably too large can't write to disk" 
 +  * pcfs out of disk space; disk full
  
 **Solution** **Solution**
Line 158: Line 190:
 pfmed: exit pfmed: exit
 </​code>​ </​code>​
 +
 +Note that for Hobart26, the settings will be different (due to the LO frequencies of 8080/2020 MHz rather than 7600/1900 for the 12ms). e.g
 +
 +<​code>​
 +pfmed
 +pfmed: pf,r1593ke
 +pfmed: ed,ifdsx
 +</​code>​
 +<​code>​
 +ifa=1,​agc,​2,​40000
 +ifb=4,​agc,​1,​48000
 +ifc=2,​agc,​2,​32500
 +ifd=2,​agc,​2,​35000
 +</​code>​
 +<​code>​
 +pfmed: exit
 +</​code>​
 +
  
 ===== DBBC computer hangs/​crashes ===== ===== DBBC computer hangs/​crashes =====
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   - If there is a black terminal window with text about FTP, close it. It runs every ~5 min, so there'​s no need to reopen it.   - If there is a black terminal window with text about FTP, close it. It runs every ~5 min, so there'​s no need to reopen it.
-  - Close VLC (with the orange traffic cone icon). The is a shortcut to open it again on the Desktop.+  - Close VLC (with the orange traffic cone icon). The is a shortcut to open it again on the Desktop ​(VLC SkyCam grabber).
   - To upload the latest image manually, you can run the FTP script manually by opening the ''​ftp_script''​ program ​ in ''​C:​\thumbs''​   - To upload the latest image manually, you can run the FTP script manually by opening the ''​ftp_script''​ program ​ in ''​C:​\thumbs''​
 +
 +In the case of **Yarragadee** and **Hobart**: the script is **ASC Uploader** on the Desktop
 +
 +
 +===== Screens at Mt Pleasant =====
 +
 +In case of dodgy screen display at the Observatory (4 screens) open a terminal on ops1hb and type
 +<​code>​
 +observer@ops1hb:​~$ ./​ScreenFix.sh ​
 +</​code>​
 +
/home/www/auscope/opswiki/data/attic/operations/currentissues.1432280361.txt.gz · Last modified: 2015/05/22 07:39 by Ross Turner